Technical Service Field Engineer in Syracuse, NY for Omnicell, Inc.

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Technical Service Field Engineer

Technical Service Engineer Omnicell Technical Service Field Engineers (TSE) provide troubleshooting, repair services and scheduled preventive maintenance for the Omnicell’s pharmacy and supply automation solutions at customer sites within a designated geographic area. Omnicell TSEs are dispatched as needed by Omnicell’s 24x7 Call Center. Although TSEs focus mainly on hardware repairs, the Omnicell solutions are a combination of hardware and software and TSEs work with both. Responsibilities: On site troubleshooting and repair of customer problems on Omnicell products. 24/7 365 ON CALL AVAILABILITY Meet company guidelines for response time and service levels Differentiate between hardware and software produ

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