Director of Customer Service in Reston, VA for Government Scientific Source

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Director of Customer Service

Government Scientific Source Inc., (GSS), is seeking an experienced, highly-motivated Director of Customer Service to join our team. Summary:The Customer Service Director is responsible for leading a multi-site Customer Service organization with a clear vision and strategy to drive operational excellence. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Oversee Customer Service quote-to-cash functions to ensure process control, and compliance. Provide vision, strategic direction, planning, and execution to meet/exceed organizational goals. Recruit, interview, hire, train, and coac

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