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Duke University, Pratt School of Engineering

Durham, North Carolina

Fehr and Peers

Walnut Creek , California

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COMMONWEALTH UTILITIES CORPORATION

Northern Mariana Islands

Cancer Center, School of Medicine, Texas Tech University Health Sciences Center

Lubbock, Texas

City of San Juan Capistrano

San Juan Capistrano, California

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COMMONWEALTH UTILITIES CORPORATION

Saipan, Northern Mariana Islands

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COMMONWEALTH UTILITIES CORPORATION

Saipan, Northern Mariana Islands

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COMMONWEALTH UTILITIES CORPORATION

Saipan , Northern Mariana Islands

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Mayo Clinic

Rochester, Minnesota

City of Franklin

Franklin, Ohio

University of Wisconsin-Madison

Madison, Wisconsin

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Axiom PLLC

Boise, Idaho

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Forging Industry Association

Independence, Ohio

County of Marin

San Rafael, California

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Mayo Clinic

Phoenix, Arizona

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Maryland Environmental Service

Millersville, Maryland

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Lamp Rynearson

Omaha, Nebraska

University of Alabama at Birmingham

Birmingham, Alabama

University of Oregon

Eugene, Oregon

Children's National Medical Center

Washington, D.C.

KFI Engineers

Minnetonka, Minnesota

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Director, Customer Care Services for Customer Call Center
Position Description:Under nominal direction, the Customer Care Services Director provides senior-level leadership for staff and programs related to Austin Energy Customer Care Services.The Customer Care Services Director will oversee the Commercial Call Center. This team is dedicated to working with small to mid-size commercial customers. Driven by the growth in Austin, the services are expanding to include multi-family, mid-size businesses integrated programs around energy efficiency, developer/builder customer relations, customer account management and guidance/support thru City of Austin electric permitting process.   Preferred Experience: Knowledge and/or experience with utility infrastructure of com


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