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Matrix Design Group

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Customer Service Representative
Provides friendly, effective, and efficient customer and technical service byutilizing in-depth knowledge of company products and procedures.   Thorough understanding of programming, calibration, and set-up of metering pumps, controllers,and sensors. Acts as a technical resource for customers related to water treatment chemistry,installations, and computer communications.• Thorough understanding of pump hydraulics, applications and installation of centrifugal pumpsand related ancillary equipment.• Provides phone and email technical support for pumps, controllers, and sensors.• Acts as a resource of technical information for customers, distributors, Sales Managers, andCustomer Service Reps on products, applications, and compet


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