Identifies, designs, implements, and supports technology solutions including campus-wide technology environments, systems, and services that meet strategic business requirements in a secure manner. Generates, develops, and communicates strategic technical directions and decisions for existing and new client computing technologies. Provides leadership and guidance to technology support staff in the development of technologies, standards, procedural methodologies, and related support materials and communications.

Designs and implements data pipelines to integrate data from multiple sources for use in data analytics activities across YSU business and academic functions. Defines changes to the warehouse data model, and builds scalable and efficient processes to populate or modify warehouse data that align with warehouse standards and data management processes. Collaborates with data owners and stewards on efforts to ensure data integrity and data governance. Provides documentation, training, and consulting for data warehouse users. Provides input and feedback to support continuous improvement in data management processes.

Essential Functions and Responsibilities: Designs and implements efficient data pipelines (ETLs) in order to integrate data from a variety of sources into YSU's data warehouse. Performs requirement and data analysis in order to support warehouse project definition. Develops and maintains data standards to ensure data integrity. Implements data model changes that align with warehouse standards and data management processes. Develops and maintains inventory of the enterprise information artifacts, including authoritative systems, owners.

Develops and executes testing strategies to ensure high quality warehouse data with respect to data integrity and the efficiency of reporting. Provides documentation, training, and consulting for data warehouse users. Facilitates usage of data and extends the findings from data analysis and requirements to decision making, alignment, and implementation.

Collaborates with the data governance lead, data owners, and other key stakeholders to develop and support a data informed culture.

Designs, implements, and optimizes automated methods for service delivery and support in stand-alone, client-server, web-based, hosted, cloud and/or other distributed technology environments.

Manages installations, configurations, systems resources, solutions, and corrective actions for optimum performance and usability; creates alternative methods of completing tasks, correcting user errors, addressing system inconsistencies and process/procedural inefficiencies to improve team functions.

Works to ensure proactive support such as upgrades, features/functionality deployment, information/announcements, etc. for systems and service within areas of responsibility; works with vendors, project management teams, the ITS Business and Projects Office, and others as needed to verify timely service delivery and ensure that assets are installed and ready to operate on schedule.

Provides technical advice regarding strategic project need and scope and prepares estimates of time, cost, and/or resources as a resource for technology/business project tasks.

Establishes, executes, and communicates strategic decisions for existing and new technologies.

Takes ownership of difficult and/or complex technology issues escalated due to the inability to resolve at the analyst responsibility level to include good documentation/communication of fix.

Diagnoses and resolves unique and/or complex non-recurring problems associated with applications software; determines the source of problems and classifies their level, priority, and nature.

Works with architect(s) to create innovative solutions regarding assigned Banner modules and third-party data integrations.

Collaborates with administration management, faculty, students, and staff to independently advise, recommend, and implement technology solutions according to standards and strategic area and institutional goals.

Develops and advocates computer standards, policies procedures, best practices, configurations, settings, installation/back-out sequences, etc. regarding technology hardware, software, systems, and service to include technology acquisition, upgrades, and disposal; recommends software and technology hardware and reviews purchases for strategic alignment, compliance with standards, and avoidance of costly and unnecessary redundancies.

Advises management and staff regarding technology issues and concerns, strategic project needs/scope of work.

Responsible for application software including design, programming, implementation, post-analysis, and tuning.

Leads by example and assists other employees in their understanding of and adherence to documented policies, procedures, regulations, work requirements, and representation of ITS in a professional and courteous manner.

Trains personnel in the operation and function of individualized and/or specialized technology procedures and usage; mentors, trains, and positively affects the performance of application services analysts and to seek opportunities for such; instructs/trains development staff and users regarding technologies and systems especially in a train the trainer capacity.

Trains, supervises, and positively affects performance of all application services student employees.

Serves as technical advisor to and backup for the application services analysts. Performs all analyst roles at the highest level and broadest scope of technical skills.

Other Functions and Responsibilities: Maintains proficiencies regarding technology duties and tools especially as technologies change.

Assists with training new hires.

Performs other duties as assigned and/or required that are within the level of responsibility for this classification at the discretion of the supervisor.

Equipment Operated: Computer and all other standard office equipment.

Work Schedule: M-T-W-Th-F with flex hours and partial remote capability.

Supervision Exercised: Supervision may be exercised over student employees.

Required Certifications, Training, and/or Licensures: None

Knowledge, Skills, and Abilities:

Knowledge of: ERP software solutions and third-party integrations, enterprise database management systems, SDLC methodologies, security practices, deployment and integration; application frameworks implementing the Java programming language.

Skill in: communication.

Ability to: succeed in a self-motivated, innovative, and team-oriented environment; effectively facilitate projects/initiatives using collaboration, dashboarding, and stakeholder management.

Minimum Qualifications: At least a bachelor's degree and two years of demonstrated competency in a related role developing enterprise data solutions; proficient level experience in the following: coding using tools such as SQL, Power BI, and/or SQL Server Management Studio, ETL fundamentals and building efficient data pipelines, and/or using big data technologies, such as Snowflake, or similar. Experience in systems development working with larger enterprise systems and/or third-party applications or demonstrated proficiency with software applications, technical skills and/or business processes.

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About Youngstown State University

An Institution of Opportunity: Youngstown State University inspires individuals, enhances futures, and enriches lives. As a student-centered university, Youngstown State University’s mission is to provide innovative lifelong learning opportunities that will inspire individuals, enhance futures and enrich lives. YSU inspires individuals by cultivating a curiosity for life-long learning; enhances the futures of our students by empowering them to discover, disseminate and apply their knowledge; and enriches the region by fostering collaboration and the advancement of civic, scientific, and technological development. YSU’s culture of enrichment flourishes in our intellectually diverse, accessible, and quality education. Youngstown State University is where students thrive in their educational and career pursuits, where scholarship creates innovative solutions, and where community engagement is a cornerstone of collaboration that collectively contribute to the sustainable prosperity of the region and beyond. We—the faculty, staff, administrators, and students of Youngstown State University—hold the following values essential to achieving the mission and realizing the vision. Centr...ality of Students – We put students first, fostering their holistic and lifelong success. Excellence and Innovation – We bring academic excellence and innovation to learning and life for all stakeholders. Integrity and Human Dignity – We root all behaviors, decisions and actions in the achievement of integrity, mutual respect, and collegiality. Collaboration and Public Engagement – We embrace collaboration and create innovative partnerships to foster sustainability and enrich our university, our culture, and region. Please use the following link to learn more about YSU: https://ysu.edu/about-ysu

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