Administers the Company Quality Program related to Pipeline Safety. Works with internal customers from various business units to enhance quality, processes, and information transfer for pipeline safety quality and compliance matters. Requires the ability to be on-call 24 hours/day, 7 days/week to respond to emergencies and assist the Incident Command Structure as needed.
Tasks and Responsibilities• Collects, tracks and analyzes audit data (construction, operations, operator qualifications (OQ), training, safety, etc.) and recommends course of action to enhance or redirect Company audit resources using a risk-based approach.• Creates quality control and quality assurance audit questions consistent with company processes.• Develops a compliance risk scorecard for business units using quality management techniques.• Monitors Commission orders for compliance, including progress, aging and backlog reports.• Monitors all outside compliance audit requests/results (e.g. Construction, Operations, TIMP, DIMP).• Identifies potential compliance risks by comparing existing operations and maintenance (O&M) and Operator Qualification (OQ) procedures with D.O.T. 192 (and other codes) and develops solutions (policies and procedures/recommendations) to address any gaps and/or improve internal controls to mitigate identified risks.• Coordinates with the various teams, including Training Codes and Standards, and Failure Analysis to incorporate necessary improvements to Washington Gas programs• Monitors industry best practices and develops methodologies to incorporate them into Company practices/ standards where applicable.• Monitors regulatory advisory bulletins, notices of proposed rulemaking, Federal Register and other reports [from the Pipeline and Hazardous Materials Safety Administration (PHMSA), National Transportation Safety Board (NTSB) and other sources] and recommends actions necessary to address them.• Works on special projects as assigned.
Qualifications, Skills and Abilities• Bachelor's Degree preferred• Associate's Degree required with 4 years experience in utility operations or quality.• 6 years experience required in utility operations or quality with a high school diploma• Certified Quality Improvement Associate (CQIA), Certified Quality Process Analyst (CQPA) can substitute for 2 years and is preferred.• A Certified Quality Auditor (CQA) Certification preferred.• Three years of experience with Department of Transportation (DOT) regulations related to the natural gas industry preferred.• Working knowledge of natural gas construction and operations preferred.• Demonstrated ability to apply code requirements to operating practices and implement effective programs.• Demonstrated ability to conceptualize and analyze multiple scenarios in solving broadly-defined business problems.• Proven ability to use computer software and applications, including Microsoft Office, to share, retrieve, research and present business information.• Demonstrated ability to conduct research and analyze data.• Demonstrated ability to effectively communicate complex messages to diverse audiences at all organization levels• Demonstrated ability to establish rapport and effective working relationships with business partners, supervisors and peers.• Demonstrated ability to manage multiple projects, schedules and budgeting processes.