OUC – The Reliable One, an industry leader as the second largest municipal utility in Florida, is looking for qualified individuals to be part of our growing team. We are looking for self-motivated, creative professionals who can assist with achieving our vision of being recognized as the best utility in the nation.
We are seeking an individual for a position as a Director, Customer Billing & Collections in the Customer Experience & Sales Division.
Responsible for leading, prioritizing, and directing the Customer Billing & Collections division within the Customer Experience & Sales Business Unit. Ensure timely, accurate bills are created and sent to residential and commercial customers. Establish standards for rate design and accuracy for all the billing components. Leverage best practices and technology to provide bills in the format best suited for the customer use and payment remittance. Establish effective and efficient collection methods of customer funds within the utility’s revenue cycle to minimize accounts receivable exposure.
Working knowledge of all, but not limited to the following:
Familiarity with all, but not limited to the following: