Transit Authority of the City of Omaha
Executive Director/Chief Executive Officer
Omaha, Nebraska is a thriving economic hub with quality universities, hospitals, Fortune 500 companies, and growing entrepreneurial and technological sectors. With low unemployment and cost of living, Omaha’s population continues to grow, and the metro area is quickly approaching one million residents ranking it the 42nd largest city in the United States.
Omaha’s riverfront and downtown area have experienced tremendous growth with over two billion dollars in new development including a one-of-a-kind $22 million pedestrian S-bridge that curves its way across the Missouri River giving Omaha visitors a breathtaking view of the ever-changing skyline, as well as the CHI Health Center, a new convention center, and a new arena that attracts big name talents and hosts technology-rich venues for conventions. Additionally, Omaha is robust with public art displayed around the city including a $2 million public arts project called “Illumina” which houses over 40 sculptures inspired by the 13th Century Carnival of Venice.
With all of Omaha’s tremendous growth and economic development comes a rising regional population that will result in increased traffic congestion and commute times. Metro provides the mobility services necessary to offset the negative impacts of continued growth.
The Transit Authority of the City of Omaha (“Metro”) is a public transportation agency offering both fixed route and commuter bus services as well as demand response paratransit to the metropolitan area of Omaha, Nebraska, serving a territory that is approximately 100 square miles or approximately 85% of the City of Omaha. Metro also offers contracted commuter services to 4 other contiguous cities in Nebraska – Bellevue, Ralston, LaVista, and Papillion – and to Council Bluffs, Iowa. Metro has oversight of 2600 stops, 5 transit centers, and 50 passenger waiting shelters as well as a fleet of small, medium, and large buses for their fixed route services and cutaway vans for paratransit operations.
Metro is governed by a board of 5 mayoral appointments approved by Omaha City Council and the Douglas County Board of Commissioners. Metro is funded through a combination of tax and fare revenue, federal and state funding, and contract agreements for service areas outside the Omaha city limits with a total operating budget of approximately $29.8 million. The majority of Metro’s operating expenses are covered by tax revenue with bus fares making up a small portion of their funds. Capital projects are funded by local and federal grants as well as through funding from local business partners.
Metro ridership surpassed 4 million riders in 2012 and the city’s interest in expanding transit services has increased over the years. Metro has been committed to growing their agency and providing high quality services to Omaha passengers, having undergone periods of transformation and rebranding that have successfully improved service quality and passenger experience. Currently, Metro is developing a rapid transit service (ORBT), one of the most competitive transit investments in the region, that will improve services, sustainability, and passenger experience through innovative technology and roadway upgrades including new raised-platform stations, transit signal priority, and segments of designated bus lanes. ORBT is expected to start serving Omaha transit customers as early as this upcoming fall and will vastly improve efficiency and increase service capabilities by connecting passengers along the spine of Metro’s system to hospitality, retail, recreation, employment, and more. The new fleet will consist of 60-foot articulated buses powered by compressed natural gas and equipped with improved passenger amenities such as on-board Wi-Fi.
Metro is a service-oriented agency dedicated to connecting the community through quality transit services to the people and places that matter most. Current transit development projects are expected to bring Omaha to the forefront of the transit industry in the Midwest region and improve services to the growing Omaha community, bringing business development and increasing connection across the city while streamlining service and innovating passenger experience, sustainability, and transit design. Specific initiatives include:
Metro recently undertook “Project Phoenix”, a strategic initiative aimed at making Metro a great place to work by creating a stronger culture and improving the way that employees work together. Building a stronger internal culture will allow Metro to more effectively respond to operational demands, which will allow Metro to expand and provide better customer service to the Community.
More details on Metro can be found at http://www.ometro.com/.
Metro’s Mission & Purpose
The Omaha metro area needs reliable, quality public transportation to grow sustainably and serve the diverse needs of their residents. Metro connects the Omaha community through quality transit services to the people and places that matter most.
Metro strives to be a valued transportation choice for all members of the community and a vital partner in Omaha’s future.
SCOPE AND RESPONSIBILITIES
The Executive Director/Chief Executive Officer (hereinafter referred to as “CEO”) is responsible for overseeing the daily operations of Metro, as well as short- and long-range capital and maintenance plans and programs. Additionally, the CEO will be responsible for leading Metro and setting a vision as it embarks upon becoming a regional Authority. The ideal candidate will have a proven track record of successfully managing a large, complex, and diverse organization that operates to provide the highest quality of service to its customers. Fiscal responsibility, executive presence, the ability to listen, communicate, engage, and empower employees and stakeholders is essential to Metro’s success. This success will be predicated on the CEO’s ability to set a vision for the organization and adopt innovative transit mobility solutions that meet the needs of the community and that provide equitable solutions to customer needs while not compromising existing service.
Additionally, Metro’s next CEO will be visible throughout the organization, engage his or her staff, empower them to lead their departments, and provide the tools necessary to take policy set by the Board and execute that into actionable results. The CEO will have outstanding business skills and a strong understanding of how technology and digital communication impact transit, its riders, and the community. The CEO will listen closely to the needs of the community and its stakeholders and lead the organization to continuously evaluate and adapt its programs and services to meet those needs. The CEO must also have strong financial management, strategic planning, public relations, community relations and governmental relations skills.
As Metro embarks on becoming a regional Authority, the CEO will be integral to the future success of the Authority as it strives to improve mobility solutions in and around Omaha and provide greater access to the region. This will require innovative financial and operational solutions and the ability to be nimble and flexible to take calculated risks that will position the Authority to be a transit leader. These solutions will in turn lead to smart growth, increased business opportunities, jobs, and economic development for the region.
The ideal candidate will have demonstrated a background and ability as grouped in the following areas:
GENERAL TRANSIT MANAGEMENT
Organizational Performance & Mission Impact: designs and administers the programs and services so that they will achieve stated goals and objectives (evaluates and ensures the effectiveness of these programs and services).
Financial Sustainability: develops and recommends to the Board an annual budget for their approval (manages the agency within the approved budget guidelines).
Relationship with Board of Directors: keeps the Board fully informed on the condition of Metro so that the Board can carry out its governance function.
Administration & Human Resources: effectively manages the human resources of Metro.
Community Leadership: serves as chief spokesperson and thereby assures that Metro and its mission are properly presented.
CEO candidates should possess the following attributes:
The successful candidate will have a minimum of five (5) years executive management experience with a transit agency or another public or private entity of comparable nature, complexity, and size to Metro. A Bachelor’s degree in transportation, transportation management, engineering, business management, or equivalent is required. A Master’s degree or other advanced degree is preferred. In lieu of a Bachelor’s and/or Master degree, an equivalent combination of education and experience consistent with the required qualifications will also be considered.
For additional information or to submit a resume, please contact Gregg A. Moser at email@example.com.