Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting over 400,000 daily riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.
Note - Please apply directly on Bart.gov/JobsStep 1: Click on Future BART ApplicantsStep 2: Search Job ID # 8370
Maintenance & Engineering
BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2019 current employee cost $147.14 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents.
Non-Represented- Pay Band 10
(Minimum) $129,038 – 161,297 (Midpoint) Annually
September 13, 2019
Open until Further Notice
Assistant Chief Maintenance and Engineering Officer - John Mazza
All current BART employees and qualified individuals who are not yet BART employees.
This posting will establish a single incumbent to fill, one (1) current Senior Quality Manager vacancy identified in the Maintenance and Engineering Department. The vacancy area is in the Quality Assurance department. Primarily, this position will be tasked with building a Quality Assurance Program for the District (Maintenance & Engineering) in addition to supervising and managing quality audit officers. Primarily, this position will be tasked with building a Quality Program for the District. They will also be tasked with identifying dependencies and priorities and adjusting plans accordingly to maximize solutions delivery. This position act as resource to the Maintenance & Engineering Division, and has the potential to provide related project management services to other departments within BART.
The incumbent will be responsible for the development and execution of a robust Quality Assurance program. In addition this position will be accountable for project oversight, implementation, reporting and ongoing operational support of project management practices in support of effective and efficient project execution in the Quality Assurance unit. The incumbent will be the primary liaison and subject matter expert on Quality Assurance practices and processes. The position will also be responsible for performing project reviews and assessments, identifying at risks practices, mentoring /coaching individuals in program management; performs related duties as assigned and project administrative support activities.
The successful candidate will demonstrate the following beyond minimum qualifications :
Knowledge of ISO-9000, ISO-55000, Asset Management
Knowledge of continuous improvement principles
Knowledge of Maintenance best practices
Knowledge of CMMS and RCM
Experience with the implementation and sustainability of a Quality Assurance program that achieved targeted results
Experience with developing and improving quality assurance products
Experience with developing metrics pertaining to Quality Assurance programs
Experience with project reporting and data management
Experience with the formulation of Quality control policies that establish Quality standards
Comprehensive knowledge of project and program management processes and best practices
Demonstrated proven leadership skills and ability
Provides professional and complex administrative support to assigned Departmental management staff; develops, plans, organizes, directs and administers, reviews and evaluates complex programs and activities within area of assignment.
Makes recommendations for action and assists in the development and implementation of policies, procedures, metrics, goals and objectives.
Conducts a variety of organizational, operational and analytical studies and investigations; recommends modifications to existing programs, policies and procedures as appropriate; prepares a variety of formal reports.
Directs, coordinate and review the work of staff and outside contractors; serves as liaison between departments and departments and/or executive offices to ensure program and project implementation.
Directs, coordinates and reviews the planning, development and implementation of contracts and administration of management procedures and internal control mechanisms; ensures the cost effective and efficient use of staff and resources in accomplishing goals and objectives.
Plans, prepares and coordinates the preparation of reports including recommendations to the Board of Directors, committees and other management staff.
Independently composes, compiles and prepares correspondence, reports and documents; reviews finished materials for completeness, accuracy and compliance with District policies and procedures; may oversee the maintenance of accurate records and files.
Serves as the liaison within the District and with outside agencies; provides solutions and methodologies for effective support to District operations; negotiates and resolves sensitive and controversial issues.
Explains, justifies and defends programs, policies and activities in assigned areas of responsibility.
A Bachelor’s degree in business or public administration, or a closely related field from an accredited college or university.
Experience: Five (5) years of (full-time equivalent) verifiable quality assurance experience which must have included at least two (2) years of management experience.
Possession of a valid certification as a Manager of Quality/Organizational Excellence (CMQ/OE) or a Quality Auditor (CQA) issued by the American Society for Quality (ASQ) or similar certification is desirable. Substitution: Additional experience as outlined above may be substituted for the education on a year-for-year basis.
A college degree is preferred.
- Operational characteristics, services and activities of a comprehensive quality management program.
- Operational characteristics, services and activities of a technical documentation control program.
- ISO-9001 quality management systems standards.
- ISO-55000 asset management standards.
- Rules, regulations, standards and codes of technical documentation creation and control.
- Principles and practices of budget preparation and administration.
- Planning, organizing, implementing and evaluating quality assurance programs.
- Overseeing and participating in the management of a comprehensive technical document control program.
- Analyzing computer quality assurance issues; evaluating alternatives and developing recommendations.
- Implementing and sustaining a quality assurance program that achieves targeted results.
- Participating in the development and administration of division goals, objectives, and procedures.
- Researching, analyzing and evaluating new service delivery methods and techniques.
- Overseeing, directing and coordinating the work of lower level staff.
- Evaluating technical documentation project requirements.
- Analyzing or directing the analysis of complex documentation issues.
- Supervising and coordinating quality assurance and inspection services.
Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview.The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations).
External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112. Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688. All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself. Applications must be complete by the closing date and time listed on the job announcement.
The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at firstname.lastname@example.org.
Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request.
When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at email@example.com for assistance.To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at firstname.lastname@example.org, between the hours of 8:15am - 5:00pm, Monday- Friday.
- Supervising and coordinating quality assurance and inspection services