Manager, Civil Rights Programs

$2117 - $3,175 per week ($110,089 - $165,134 estimated annual)

This position has an application deadline of Friday, November 15, 2019.

The San Mateo County Transit District is the administrative body for public transit and transportation programs in San Mateo County, California: SamTrans bus service, including Redi-Wheels paratransit service, Caltrain commuter rail service and the managing agency for the San Mateo County Transportation Authority. The District transports approximately 32 million customers a year and is one of the nation’s top transit agencies. We look forward to continuing our leading role in meeting the transportation challenges of the future.

JOB SUMMARY:

The Manager, Civil Rights Programs reports to the Deputy General Manager/CEO, and is responsible for advocating and overseeing programs to ensure equal employment opportunity (EEO), Disadvantaged Business Enterprise (DBE) utilization, payment of prevailing wages, and related Civil Rights programs for the San Mateo County Transit District (SamTrans), and the Peninsula Corridor Joint Powers Board (Caltrain).

EXAMPLES OF ESSENTIAL FUNCTIONS:

• Oversee the development and administration of EEO, DBE, Labor Compliance, and Title VI Programs.
• Develop, administer, and evaluate policies and procedures to achieve compliance with EEO, DBE, Title VI, and prevailing wage laws and regulations. Recommend operational changes as appropriate.
• Subject matter expert on matters related to EEO, DBE, prevailing wages, and related Civil Rights issues.
• Investigate employee appeals, discrimination complaints and employment inquiries involving the Equal Pay Act, Title VII, Title VI, Executive Order 11246, ADEA, Rehabilitation Act, Veterans Readjustment Act and the ADA.
• Report to the General Manager/CEO, Executive Team and other stakeholders on the status of the EEO program goals, objectives and challenges.
• Supervise staff. Hires, mentors and takes appropriate corrective action and/or disciplinary action. Ensures EEO and affirmative action policies and procedures are followed. Participates in the selection and coordination of staff training and professional development, establishes performance objectives, monitors and evaluates employee performance.

EXAMPLES OF DUTIES:

• Develop the District Equal Employment Opportunity Plan.
• Advocate for SamTrans and Caltrain policies, procedures, and practices that foster fair and equal employment practices, attain DBE utilization, and ensure the payment of prevailing wages.
• Recommend solutions to resolve complaints. Prepare response to charges of discrimination.
• Respond to and resolve difficult and sensitive citizen inquiries and complaints.
• Provide EEO training to employees and managers.
• Collect and analyze employment data, identifying problem areas, setting goals and timetables, and developing programs to achieve goals.
• Serve as the DBE Liaison Officer and EEO Officer for Caltrain and SamTrans, consistent with applicable U.S. Department of Transportation guidance.
• Prepare regular reports to Deputy General Manager/CEO on all program metrics and areas of responsibility.
• Perform all job duties in a safe manner to protect one’s self, fellow employees and the public from injury or harm.
• Promotes safety awareness and follows safety procedures in an effort to reduce or eliminate accidents.
• Evaluate job performance based on the success of staff professional development that includes but is not limited to mentoring staff, identifying on-the-job and other professional development opportunities for staff career development.
• Perform a variety of professional duties in assigned areas of responsibility.

MINIMUM QUALIFICATIONS:

Sufficient education, training and experience to demonstrate the knowledge and ability to successfully perform the essential functions of the position. Development of the required knowledge and abilities is typically obtained through but not limited to:

• Bachelor’s degree in Business Administration, Public Administration, Human Resources, Industrial Relations, or a related field.
• Five years full-time experience with EEO, DBE, Labor Compliance, and/or Title VI Program management which must have included three years of full-time supervisory experience.

PREFERRED REQUIREMENTS:

• Experience in a public agency.
• Experience in conducting sensitive and confidential investigations.
• Experience in identifying and responding to sensitive community and organizational issues.
• Ability to analyze and assess operational needs and make appropriate adjustments.
• Possess effective written and oral communication skills.
• Demonstrated ability to exercise discretion and good judgment.
• Strong and effective interpersonal skills, including the ability to listen well.
• Must be proficient in Microsoft Office Suite.

To apply for this position, please visit our website at http://www.smctd.com/jobs.html, and follow the related application instructions.

The San Mateo County Transit District (SamTrans) is an Affirmative Action/Equal Opportunity Employer.