(Employee pays up to 7% of salary/wage toward CalPERS retirement plan)
CLOSING DATE: Open Until Filled
The Superintendent of Transportation Operations oversees day-to-day transit functions, which involve the dispatching of bus operators, vehicles and other bus operations and maintenance staff as required for delivering on-street service for Golden Gate Transit.
This includes directing the Radio Communications and Dispatch offices. This position will oversee the movement of revenue and non-revenue vehicles; enforce work rules, policies and procedures for the Operations Department; conduct disciplinary hearings relative to rules infractions, and; develop informational memorandums and operating bulletins to personnel regarding rules, regulations, procedures, and special operating requirements.
This position ensures that there are sufficient bus operators and vehicles to deliver bus service as scheduled. By operating as a team leader, the person provides direction to dispatchers on service improvements and the elimination of accident hazards, adjustments to schedules for improved service, and investigation and resolution of public-facing issues in a timely manner, as well as supports established customer service programs to help deliver a high standard of service. Oversees scheduling of dispatchers and day-to-day staffing requirements with applicable collective bargaining agreement requirements in mind.
Education and /or Experience: Bachelor’s degree in Public Administration, Business Administration, Transportation or a related field or related experience. Additional recent position-related experience may be substituted on a year-for-year basis in lieu of education. Applicants who do not possess a degree should attach a statement supporting additional recent position related experience.
Physical Requirement: 24-hour on-call position which requires ability to work beyond standard office hours to attend evening and weekend meetings, meet with employees working swing and graveyard shifts and respond to emergencies.
Designated District Emergency Services Worker. Will be required to work as an Operations member of the District’s Emergency Operations Center (EOC) or in the field as necessary during natural or man-made disasters.
Knowledge of: Operating policies, rules and regulations, transit routes, equipment and schedules. Urban and suburban transit operations. Labor relations, including labor agreement/contract administration. Modern principles of supervision and training. Organization and management techniques. District policies and labor agreement (MOU) provisions. ACIS, HASTUS, MS Word, MS Excel, MS PowerPoint, and other applicable video and/or radio surveillance systems. Occupational health and safety rules and working practices applicable to this position.
Skills or Ability to: Positively communicate, motivate, and support front line staff. Demonstrate excellent interpersonal skills. Multi-task in a fast-paced environment with many priorities and interruptions. Motivate employees to work cooperatively and conscientiously in activities directly involved in contact with the public. Interpret and enforce District policies and labor agreement (MOU) provisions. Perform computerized data entry and basic business office technology functions such as email, spreadsheet lists, and word processing. This position uses daily and relies heavily on technology.
Applicants must apply online by the deadline date. Applications received after the deadline will not be considered.
The District’s Human Resources Kiosk is available for filling out and submitting your online application and employment documents. The HR kiosk is located at the San Rafael Office. For directions and general information, visit our website www.goldengate.org.
THE FOLLOWING DOCUMENT(S) MUST BE SUBMITTED AT TIME OF APPLICATION:
THE SELECTION PROCESS FOR THIS POSITION will include:
AD HR AdministrationHuman Resources Department 1011 Andersen DriveSan Rafael, CA 94901-5318