Provides executive leadership of all daily Operations, including Fixed Route Bus, Paratransit and Rail Transportation, Construction, Facilities/Asset Management and Maintenance, Information Technology Systems and Security and Emergency Management. Exercises initiative, independent judgement and innovative thinking to enhance the customer experience. Must be a self-starter who is responsive to organizational needs and is committed to excellence in service delivery and continual employee development. The ideal candidate will possess a high energy level and the dedication necessary to advance Capital Metro’s mission in the community we serve. Must be able to quickly gain acceptance and respect within all levels of the organization and with our partners.
Create a single unifying strategy that advocates for the best interest of customers and puts the customer at the center of all business-level decisions. Accountable to overall customer favorability and service delivery and applies appropriate leadership and technology to improve these metrics in both short-term and long-term.
Manage department personnel by planning, scheduling, delegating and overseeing employee work assignments, authorizing, coordinating, and scheduling work with vendors and consultants, conducting personnel actions, including, hiring and interviewing, and overseeing hiring, training, work assignments, and performance evaluations.
Education and Experience
Knowledge, Skills and Abilities:
All interested candidates are asked to contact Gregg Moser at email@example.com