WaterOne is an independent public water utility. We've been proudly serving the Johnson County, Kansas area since 1957. Every day, nearly 425,000 customers rely on WaterOne to provide fresh, clean water on demand. It's a responsibility we deliver on.
Our passion is water because water touches everything we care about: family, health, safety, and community. We serve our community by bringing award-winning water to their homes, businesses, and public places.
Under general direction from the Director-Distribution, supervises, directs, and coordinates the activities of the department in distribution system responsible for these functional areas: Main Extension Process (including design and contract initiation for new development), the Cross-Connection Control program, Fire Service Line Flushing program, Water Main Sampling program, New Commercial and Residential Water Service Permit program, and response to customer water quality and pressure concerns.
Customer Service Commitment
WaterOne employees shall continuously strive to meet or exceed the expectations of both their internal and external customers. Questions and concerns shall be acknowledged on the same day whenever possible, but no later than the next business day. Issues shall be resolved as promptly as possible, with the goal of maximizing customer satisfaction.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education, Skills & Experience
Preferred Education, Skills & Experience
These key core competencies are expected to be demonstrated by each employee at WaterOne:
In addition to organizational competencies, these key competencies are expected to be demonstrated by each employee in this position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee may occasionally lift/or move up to 75 pounds. The employee must be able to position self to frequently loosen or tighten valves or bolts. Must be able to use a computer for several hours a day. The employee must be able to move frequently from one location to another. Must be able to operate a commercial motor vehicle. Must be able to use office productivity equipment such as a personal computer, calculator, printer, and copy machine.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates in both the field and a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually
moderate except when in the field on a jobsite.