JUUL's mission is to improve the lives of the world’s one billion adult smokers by driving innovation to eliminate cigarettes. JUUL is the number one US-based vapor product. Headquartered in San Francisco and backed by leading technology investors including Tiger Global, Fidelity Investments and Tao Invest LLC, JUUL Labs is disrupting one of the world’s largest and oldest industries.
We’re an exceptional team with backgrounds in technology, healthcare, CPG and biotech, and we’re growing rapidly to deliver on our mission. We’re actively looking to hire the world’s best scientists, engineers, designers, product managers, supply chain experts, customer service and business professionals.
ROLE AND RESPONSIBILITIES:
Reporting to the Sr. Manager, Post Market Quality, the Quality Engineer, Post Market will be responsible for providing engineering support in Post Market Quality, with a focus on complaint investigations, product evaluations, root cause and complaint trend analysis. They will be responsible for planning and coordinating the daily complaint engineering activities, and is accountable for managing their time efficiently and effectively to meet specific quality metrics related to complaints. Besides working with cutting-edge products and evolving technologies, they will have an impact on the success of JUUL by assisting in establishing a zero-defect culture and advocating for the execution of initiatives & projects to enhance quality performance as part of continuous improvement.
US-based Quality Engineer, Post Market will work with global cross-functional teams.
JUUL LABS PERKS & BENEFITS:
JUUL Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. JUUL Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have the authorization to work for JUUL Labs in the US.
PERSONAL AND PROFESSIONAL QUALIFICATIONS: