The Lean Quality Improvement (LCQI) Engineer serves as the QICO resident engineer and subject matter expert (SME) responsible for maximizing organizational quality, performance, efficiency, and cost savings by proactively identifying areas for improvement. This role handles the day-to-day quality issues within operations and maintenance and leads both quality and lean initiatives utilizing engineering and lean principals and techniques while analyzing, reporting, training and communicating improvement activities.
The LCQI Engineer is responsible for ensuring that all Authority operations and services provide a stringently high level of quality to win back customers and assure their expectations and experience. The LCQI Engineer engineers, designs and implements a quality system to measure the Authorities performance, reports on findings, liaises with managers and staff in engineering, maintenance, materials as well as vendors and suppliers to coordinate methods to address and eliminate deficiencies.
Design and develop methods and processes to support quality control, inspection and check lists based upon strong engineering concepts that introduce quantitative measures that better determine the level of quality in relation to engineering design and specification criteria.
Develops quality assurance standards to improve document review quality, consistency, and accuracy.
Design and develop inspection and receiving measurement and test procedures, processes, and check lists for inbound materials that introduce quantitative measures that better demand vendor and supplier quality in relation to engineering test, tolerance and specification criteria.
Partners with engineering, maintenance, and supply chains to improve, streamline, and sustain processes with a primary focus on quality, safety, reliability, and delivery of customer success.
Leads teams of Quality Assurance Officers and Inspectors to maximize organizational quality, performance, efficiency, and cost savings by proactively identifying areas for improvement.
Evaluates and recommends new tools and processes that can improve current work methods, increase safety and operational efficiencies.
Evaluates and recommends new measurement tools, gauges and methodologies that can improve current measurement standards and increase accuracy.
Leads cross-functional continuous quality improvement workshops with QMA, engineering, maintenance and supply chain organizations.
Executes continuous improvement strategies by translating business objectives into actionable projects.
Performs root cause and statistical analysis against audit finding items discovered during quality control, inspection, and test procedures. Develops reports highlighting cause, formulates quality improvement strategies and implements solutions.
Develops training programs to align with quality programs and processes.
Washington Metropolitan Area Transit Authority, a Federal contractor, is an Equal Opportunity / Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, creed, religion, national origin, sex, gender, gender identity, age, sexual orientation, genetic information, physical or mental disability, or status as a protected veteran, or any other status protected by applicable federal law, except where a bona fide occupational qualification exists. Our hiring process is designed to be accessible and free from discrimination.
Graduation from an ABET-accredited college or university program with a bachelor’s of science in mechanical, civil, electrical, industrial engineering, engineering management or related engineering discipline.
In lieu of a Bachelor’s degree, a high school diploma and four (4) years of progressively responsible engineering experience in a Quality Assurance quality, industrial, or manufacturing engineering environment will be considered.
A minimum of seven (7) years of progressive responsibility and experience in a quality or engineering field.
Possession of a current, valid local motor vehicle operator’s license issued from the state of residence.
Ability to acquire and ASQ (American Society of Quality) certification as a QCE (Certified Quality Engineer) within 18 months of hire.
Possession of a current Professional Engineer (PE) certificate highly preferred, or the ability to obtain a Professional Engineer (PE) certificate within 12 months of hire.
Quality Improvement Associate (CQIA) certification.
Trained or certified in Lean Six Sigma preferably to at least a Green Belt and more preferably a Black Belt certification.
Project Management Professional (PMP) certification.