Summary:  Responsible for carrying out the quality expectations to fulfill customers’ requirements and organizational expectations. Develop, implement, maintain, monitor, and continuously improve the organization’s quality management systems to increase profitability and maximize customer satisfaction. Work with department managers, production staff, customers and suppliers to ensure quality and minimize rework or waste. Eliminate the causes of quality issues.

• Reduce waste and improve profit
• Minimize customer returns and improve customer satisfaction
• Develop positive customer rapport, mitigate customer issues and improve delivery time
• Maintain records and issue notes from Shot Meetings and Material Review
• Collaborate with Tooling Engineers and Department Heads regarding new, revised and updated product
• Partner with ISO management rep to ensure the ISO system is optimally utilized
• Collaborate with all Dyersville facilities to ensure all quality issues and action items are met
• Ensure prompt completion of layouts
• Timely reporting on all production issues
• Originate quality related employee communication
• Develop and retain Quality Department personnel in all areas
• Develop Quality Training for all staff and carry out such training
• Demonstrates leadership role/behavior and effective training ability
• Work toward continuous quality improvement
• Maintain a clean and safe work area to include daily housekeeping of work surroundings
• Stay current with changing technology, including software and production programs