The successful candidate in this important role will join a Technical Service and Application Development group that supports all of CPChem’s Polyethylene (PE) and Polypropylene (PP) products and applications. The candidate will assume responsibility for addressing customer technical questions/issues and for coordinating all activities relating to customer complaints resolution. In this capacity, the candidate must be a team player and will be required to interact closely with sales, marketing, QA/QC, Research & Technology and plant manufacturing groups and personnel to address customer concerns and determine corrective action for customer follow-up.
In this position, the candidate will also be required to assist with new application developments, new product/resin developments and participate in major industry forums and standards bodies. This position will be expected to develop solutions to technical and/or fundamental scientific problems where no precedence exists and where innovative approaches may be required.
The candidate must possess excellent oral and written communication skills and will be expected to write detailed technical presentations/reports and maintain existing technical literature (technical data sheets, MSDS, brochures, etc.) current and up to date. The candidate will also be expected to provide technical training for internal and external customers and perform additional duties as assigned.
Typical responsibilities of this position may include:
The successful candidate will meet these requirements: