Itron is the world’s leading provider of smart metering, data collection and utility software systems. Our products and solutions provide critical knowledge that empowers customers to make informed decisions about the distribution and use of energy and water. We seek people who seek to make a lasting impact, look forward to challenges, want to collaborate with other driven professionals, and desire to do important work that makes a difference. In a career with Itron, you can influence the path of our organization and a growing, evolving industry as you work to ensure global resource sustainability. We provide the opportunity to shape our future—and the world’s. Itron’s Waseca, MN manufacturing facility is seeking a Supplier Quality Engineer who is interested in a collaborative, interactive, fast paced and high output team. The Waseca facility provides the engineering, production, testing and marketing for Itron’s gas and water mountable radio modules for the utility industry. These modules attach to meters and transmit consumption, tamper, and other pertinent data to a collection system for use in utility billing, demand management, and conservation programs. Duties & Responsibilities:
The Supplier Quality Engineer will be responsible for providing quality support to production operations and product reliability, ensuring the integrity of components and products purchased from suppliers meet Itron specification and engineering requirements. The individual will aggressively drive quality improvements, ensure company standards are adhered to, and support organizational goals for achieving zero defect performance. The individual will foster cross functional support by working with internal quality, purchasing and engineering teams to implement process improvements and problem-solving efforts for the supply base, to focus on protecting and improving incoming product quality.
• Emphasis in the areas of supplier process capability and product quality, this position will use analytical techniques to make recommendations for continual improvement as well as ensuring conformance to internal and external standards. • Provide direction and disposition of product through the discrepant material area. Coordinate all necessary testing and failure analysis regarding nonconforming components from suppliers. • Coordinate activities with suppliers on rejected components or materials received by Itron and ensure that "bad" product doesn't continue to reach the production lines. Share this information with other Itron production facilities so they may also watch for any discrepant material(s). • Provides expert analysis, guidance and support to Production/Supplier in Process Improvement activities, including effective use of Problem-Solving tools and techniques, statistical analysis, and thorough inspection equipment/techniques. • Responsible for advanced product quality planning, roadblock remover, and successful launch of supply base components (on time and zero defects). • Provide technical expertise and leadership to all production value streams enabling effective communication between production and suppliers. • Conduct Supplier Quality Training at supplier’s facilities to meet Itron’s specific quality expectations/requirements. • Participate in development of supplier metrics and monthly gathering/distribution of measurements. • Review and make disposition on Supplier PPAP (Production Part Approval Process) submissions, to ensure they are submitted and approved to organizational requirements. • Troubleshoot problems associated with customer returns, defects from manufacturing related to purchased materials, assist to determine root cause and corrective action. • Work with purchasing, quality, engineering, and all manufacturing support areas to improve cost, quality, and throughput from suppliers. • Management of quality system, graphical analysis, data management and control utilizing centralized databases. • Considered to be a leader within the Supplier Quality Engineering (SQE) group and Subject Matter Expert (SME) regarding SCAR's (Supplier Corrective Action Reports) and PDCA’s (Plan, Do, Check, Act).
Experience: This position requires a minimum of three to five years of applicable experience, preferably in a high volume manufacturing environment.
Education: Bachelor's degree is required. A Bachelor's Degree in Engineering is highly preferred. A Bachelor’s Degree in Electrical Engineering or Electronics Engineering would be ideal.
Travel: 25-30% travel expected. Primarily domestic, but international travel is a potential. Physical Demands: While performing the duties of this job, the employee is regularly required to sit or stand, and use hands to finger, handle, or feel small and medium sized components. The employee is frequently required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and to lift weight or exert force up to 50 pounds. The employee in this position works in an environment where they may be exposed to fumes or airborne particles, outdoor weather conditions, there is a risk of electrical shock, and there is vibration. The employee may be required to work with toxic or caustic chemicals, may be subject to higher noise levels, or work near moving mechanical parts.
Itron is an Equal Opportunity, Affirmative Action Employer. Qualified applicants are considered without regard to race, color, religion, sex, age, national origin, citizenship, sexual orientation, marital status, pregnancy, medical condition, veteran status, disability, genetic information or other characteristics protected by law. If you require an accommodation in order to apply to this position, please contact your local recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.