About Fairbanks Memorial Hospital
Fairbanks Memorial Hospital is a non-profit facility owned by the Greater Fairbanks Community Hospital Foundation. A Joint Commission accredited facility with 152 licensed beds, Fairbanks Memorial Hospital is the primary referral center for residents of Alaska's interior. With a strong patient-to-nurse ratio, ours is a Magnet aspiring facility with a Shared Leadership Infrastructure. In addition to our exceptional clinical environment, our location offers incomparable lifestyle rewards away from work. In Fairbanks, small-town living, spectacular natural beauty and endless recreation combine to create a one-of-a-kind place to live, work and play.
This position is responsible for installing, repairing, calibrating, preventative maintenance, electrical safety and performance verification, bench and field service on most medical equipment at the board/module level with assistance or direct supervision.
- Installs, repairs, and calibrates clinical equipment at a component level. Inspects incoming equipment for compliance with codes, standards and manufacturer’s recommendations.
- Performs scheduled/preventive maintenance, electrical safety inspections, and quality assurance consistent with applicable regulatory standards on assigned medical equipment in a timely manner.
- Repairs patient care equipment, medical communications equipment and PCs to board/module level through and understanding of electronics theory and applications including operating systems and PC repair.
Reads detailed electronic schematics. Troubleshoots equipment using available test equipment. Monitors the work of outside contractors/vendors engaged in equipment repair.
- Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs. Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting under supervision if applicable.
- Provides direct marketing and sales support to Technology Management internal and external customers.
- Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner.
Maintains an accurate and current parts inventory. Assists manager in maintaining a comprehensive library of technical literature.
- Assists with equipment installations and project work involving patient care, medical communications technology, and clinical application networks.
- Trains field technicians with less expertise in preventative maintenance and repair of medical equipment, and service delivery methods when appropriate.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
MATRIX OR INDIRECT REPORTING
TYPE OF SUPERVISORY RESPONSIBILITIES
Foundation Health Leadership will strive to uphold the mission, vision, and values of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.
SCOPE AND COMPLEXITY
This position has service responsibility in several departments in multiple facilities: regionally and system wide.
Customers are internal and external (including physicians, nurses, other hospital and HMO personnel, veterinary clinics, surgi-centers, walk-in customers, etc.) This position receives direction from senior level
Biomedical Technicians or the Technical Services Manager.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
FM - Typical Facilities/Maintenance/Outside Services Environment: (EVS Technician I, Electrician,
Groundskeeper, M/R Courier)
- Able to stand, climb, stoop, bend frequently; positions require considerable physical activity
- May be required to lift up to 75 pounds.
- Requires ability to tolerate exposure to conditions which may include toxic chemicals, bio-hazardous materials, dirt, dust, fumes, smoke, heights, high temperatures or confined spaces.
- Able to use proper body mechanics to lift supplies and equipment and push carts and dollies weighing up to 500 lbs.
- Needs adequate color vision. Must wear protective clothing as required.
- May be required to travel to various locations.
- Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
- May be required to use personal vehicle to perform the functions of the position.