About this Role:
The Operations Analysis team at TriMet are the solution finders and creators to many complex challenges we encounter in our growing organization. Our Analysis team partners with internal and external stakeholders within TriMet and across the region to identify trends, improve operational processes, and make informed decisions that allow us to move quickly, and keep the Portland area moving. In this role you will analyze crucial data using a variety of statistical techniques from a wide range of sources including our Operations, Maintenance, and Customer Service teams. You will work on projects that may include continuous improvement of our rail maintenance program, analyzing safety and collision trends, and performance benchmarking. You will use your excellent customer service abilities and act as a consultant to communicate your findings and make data-driven recommendations that ensure that all TriMet teams you support remain up-to-date with crucial business information.