Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program / Department Summary
Mercy Corps has been operating in the Democratic Republic of the Congo (DRC) since August 2007, with a staff of approximately 200 people working in North and South Kivu Provinces. Mercy Corps’ national office is in Goma with a provincial office in Bukavu and field offices in Mweso, Masisi (North Kivu). Current Mercy Corps activities focus on the provision of Water, Sanitation and Hygiene (WASH) services in camps of internally displaced people and affected communities, but also large-scale WASH infrastructure and service delivery development in urban centers. Mercy Corps also has Food Security, Economic Recovery/ Development programs, with an increasing shift towards transitional and integrated development programming. The DRC team has a strong commitment to providing entrepreneurial and innovative solutions to development challenges, and is actively seeking and facilitating market-based solutions.
In 2008, Mercy Corps and USAID launched a project to rehabilitate and extend the municipal water system of Goma. In 2013, Mercy Corps signed a 36 million British Pounds grant agreement with UKAID to rehabilitate the Drinking Water Supply and Treatment Systems in Goma and Bukavu in the Eastern Part of Congo. The integrated program involves designing, rehabilitating, extending and constructing of urban water and sanitation infrastructure as well as working to reform management structures to ensure that the systems are managed profitably and sustainably while addressing issues concerning Governance, Behavior Change Communication and crosscutting gender aspects.
For the implementation of the Imagine Program Project within the department of Infrastructure, Mercy Corps is searching for experienced professional Project Manager Engineering, with architectural/ urban planning and civil / structural engineering under FIDIC (Fédération Internationale Des Ingénieurs-Conseils) standard contracts management background with profound international experience and a proven track record in the management of construction, rehabilitation and extension of Urban Water Supply, Treatment and Distribution Infrastructure.
Site Engineers, QA/QC Engineers, Environment Engineers, Consultants and Works Contractors.
Reports Directly To: Deputy Director Program Infrastructure;
Works Directly With: Program Director, Deputy Director Program Infrastructure, Site Engineer, QA/QC Engineers and Program Managers and Program Team members.
The successful Program Manager Engineering will combine strong team playing, engineering and project management skills with a highly collaborative and program focused approach and be experienced in maintaining stakeholder relationships.
She/he will have an outstanding ability to recognize potential challenges then develop, promote consensus and manage solutions within the IMAGINE implementation program for the Water Supply Treatment Distribution Project.
She/he will also have proven experience with cross-cultural team and strong mentoring skills. Prioritizing, problem solving, ability to seize opportunities, attention to detail whilst maintaining budget and schedule are essential.
The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
She/he will have a strong commitment to quality control and Health-Safety-Security and Environment standards.
The position is based in Bukavu or Goma, DRC and it requires up to 30% travel either to Bukavu or Goma and Kinshasa. This is an unaccompanied position and is eligible to R&R.
While conditions in the country are improving, and security is quite stable in Goma, there is mounting insecurity and violence in parts of the country. Mercy Corps' sub-offices experience variable levels of insecurity, with the situation closely monitored by UN peacekeepers. Years of conflict and corruption have badly damaged the country's infrastructure. Air travel is necessary to get from one end of the country to the other and some field locations. There are virtually no telephone landlines in the DRC, though mobile phones and cellular service are widely available. Internet is limited, but available in all Mercy Corps offices. Travel to field sites will be required where living conditions are clean and secure, but basic. There are a number of health services available with several evacuation options for serious illnesses. There is reasonable access to most consumer goods, although they can be expensive.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues. Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.
Knowledge and Experience