The Director of Quality Assurance establishes, maintains, controls, and improves the Quality Management System (QMS) to comply with applicable standards and regulations. The individual ensures consistent adherence to processes, procedures, and generation of necessary records to ensure the QMS is effective.
Essential Duties and Responsibilities
To perform the job successfully, an individual should demonstrate the following competencies:
Communication – able to communicate clearly in written and oral format to a variety of audiences; represents the company with external parties in collaborative and negotiated relationships.
Detail Oriented – double-checks the accuracy of information and work product to provide accurate and consistent work; expresses concern that things be done right, thoroughly, or precisely; completes all work according to procedures and standards.
Problem Solving - identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; uses reason even when dealing with emotional topics.
Leadership – exhibits high ethical values and excellent leadership skills, along with a demonstrated ability to organize and direct major work activities and administrative operations; shows an ability to plan, organize and manage a large, complex and highly skilled department; possesses strong analytical, organizational, inter-personal and management skills.
Project Management - coordinates projects; communicates changes and progress; completes projects on time and budget.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Reasoning Ability - ability to define problems, collect data, establish facts, and draw valid conclusions; ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.