The Value Institute is currently seeking a Director of Clinical Human Factors to lead the Value Institute’s Quality and Safety Science (QSS) programmatic area. The Director will conduct applied research to address critical patient safety and quality problems at Christiana Care, using human factors engineering to lead cultural change for significant and sustainable impact. The QSS programmatic area is driven by the belief that experiences in health care should be safe, effective, and simple for all. Therefore, we approach our research by leveraging a strong foundation in human factors, rigorous research, and deep clinical domain expertise.
The QSS uses principles of cognitive science, industrial and biomedical engineering, patient safety, bioinformatics, and systems safety to evaluate and design environments, processes, tools, and technologies to support clinical care and prioritize the need for ease of use and patient safety. Research-based performance improvement efforts will address the following areas: medical devices, tools, and technologies; health information technology; incident investigation and risk analysis; physical environment design and construction; usability standards and evidence-based practices; and system wide education and cultural change. The QSS will provide unique complex human factors capabilities in support of clinical care including: systems design; interface analysis; human error identification; human reliability analysis; cognitive task analysis; usability testing and evaluation.
Principal Duties and Responsibilities The Director will be responsible for innovation in safety and innovation in learning, with oversight of the QSS, mentoring and facilitating professional development for team members. The Director will establish and expand a core area of research-based performance improvement initiatives relevant to improving the safety, quality, and efficiency of healthcare; lead small and large scale performance improvement studies with assistance from core Value Institute staff; implement safety innovations at Christiana; serve as an internal expert to advise Christiana Care staff; provide instructional lectures to nurses, physicians, and health care leaders; and disseminate findings and visibility of the QSS at an international level. The Director will identify and engage in opportunities for strategic growth and development and will serve as a member of the leadership team of the Value Institute.
The Director for Human Factors will also assist with the following activities:
Building organizational capacity for improvement
Advancing the Science of Safety
Listening, learning and sharing
Why Christiana Care? “At Christiana Care, our mission is simple and profound- we take care of people”- Janice E. Nevin, M.D., MPH- President and CEO
Christiana Care Health System, with locations in Wilmington and Newark, DE, is one of the largest health care providers in the Mid-Atlantic Region. We are named one of “America’s Best Hospitals” (and #3 among 96 hospitals in the Philadelphia region) by U.S. News & World Report. Truven Health Analytics- 100 Top Hospitals in the U.S. and is the only major teaching hospital in the nation to win the Everest Award consecutively in both 2015 and 2016. We have an excess of 1,100 beds between our two hospitals (Christiana and Wilmington Hospital) and are committed to providing the best patient care in the region. Christiana Care offers a competitive base salary, annual incentive bonus, relocation support and a comprehensive benefits package including medical/dental/vision coverage, life insurance, 403B with match, defined contribution plan and generous paid time off.
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Education and Experience:
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.